Everything you need to know about Hair Extensions! We have gathered the most common and repeated questions and have answered them below. 

How Much Hair Do I Need For A Full Sew-In?

If you are purchasing lengths between 12″ – 18″ you will need 2 – 3 bundles depending upon the circumference/size of your head. 

If you are purchasing lengths between 20″ – 32″ you will need 3 – 4 bundles depending upon the circumference/size of your head.  

These bundle amounts can be used to achieve a natural look. If you desire a fuller look, you will need more.

How Long Will My Hair Extensions Last?

Taking into consideration that no two people cares for their hair the same, the length of time our hair lasts depends on how you care for the hair. If you follow our hair care guide and maintenance instructions you can extend the life of your hair. With proper care, our hair will last for a minimum of 1 year and longer.

Is It OK To Color, Bleach Or Use Heating Tools On My Hair Extensions?

Because our hair is completely unprocessed one of the major benefits is you can bleach, color, straighten, cut and curl it to your desired style. We do advise that you use a professional colorist that specializes in coloring hair extensions.

What Is The Difference Between Raw Hair And Virgin Hair?

Virgin Hair, in other words, means Human Hair that has been made from 14 to 18 years old donors and has never been chemically processed. The hair has a natural luster – not too shiny, not too dull. It is usually natural dark brown (2) or black (1b), and tangles are non-existent. 

Raw Hair is by true definition, Virgin Hair.

There is a difference between RAW hair and just regular VIRGIN hair. Raw hair is hair that is straight from the donors; the only processing that it has been through is hackling (making sure there are no lice or nits).

Virgin hair on the other hand sometimes goes through steam processing which is how you get Body Wave, Deep Wave, Deep Curl, etc. The steam processing doesn’t mean the hair has been chemically processed, it simply means the hair is not in its rawest form. ALSO, steam processed wavy patterns, and curls don’t last as long as Raw waves and curly. There are many advantages of using Pure Raw Virgin Hair: No chemical processing; Thicker bundles; Natural looking and bouncy hair that blends with all hair types; Hair is purely from one donor no blended lengths.

What If I need To Modify My Order?

To ensure expedited delivery, all orders are processed daily. Unfortunately, once your payment is complete orders cannot be modified.

How Long Does It Take To Ship My Order?

Please allow 2-3 business days for order processing with an additional 1-2 business days for shipping. Please Note: weekends are not included in business days.

All orders placed over the weekend and/or any federal holidays will begin processing the following business day. Once your order is prepared for shipping, a confirmation with your tracking number will be sent to you via the email address you provided.

We ship all orders by way of USPS mail; delivered at your doorstep and signature is required. Please have accurate contact numbers so the mail carrier can contact you about delivery. You can view our complete shipping and handling policy by clicking here

How Do I Exchange Or Return My Hair Extensions?

Unfortunately, Hair Solutions Luxury Extensions does not issue refunds for any reason or circumstance. In the event you are unsatisfied with the texture or length of the hair, you must submit an (RMA) Return Merchandise Authorization request form within 3 business days of receipt of merchandise by email (click here) or by contacting us at 1-340-713-4247 Monday – Friday 9am-4pm. You (the customer) are responsible for all return fees associated with shipping and postage. You can view our complete return and exchange policy by clicking here